FAQ (EN)

From your first request to your treatment in Istanbul, we are your personal point of contact at every important step. After a non-binding initial conversation and sharing your relevant photos or documents with us, we discuss your expectations and evaluate the treatment options that suit you together. You then receive a personalized recommendation and a transparent offer. The initial consultation is, of course, completely free and non-binding.

The required length of stay depends on the treatment and your personal treatment plan. Generally, 2 to 7 days are sufficient. Before your trip, we provide you with a clear schedule so you know exactly how long you should plan to stay in Istanbul.

If you wish, we take care of the entire organization of your stay in Istanbul — from hotel booking to transfers. We coordinate your journeys between the airport, hotel, and treatment appointments, so you can focus on what matters most: your treatment and your wellbeing.

Payment options depend on the treatment and clinic involved. All costs and payment terms are discussed transparently with you before booking, so you know exactly which services are included and what costs will arise from the start. We are, of course, personally available to answer any questions.